Return & Refund for Spare Parts:

Eligibility for Return:

Spare parts can be returned within 7 days of purchase if they are unused, unopened, and in the original packaging. The part must not be installed or damaged in any way.

Non-Returnable Items:

Items such as oils, filters, and electrical components are non-returnable once the packaging has been opened.

Return Process:

To initiate a return, please contact our customer service team at [email/phone]. You’ll need to provide the purchase receipt and relevant details of the part. We will guide you through the return process.

Refunds:

Once the return is approved, a refund will be processed to the original payment method. The refund may take 5–7 business days to reflect in your account.

Return & Refund for Used Cars:

Eligibility for Return:

Due to the nature of used car sales, we offer a 7-day return policy only if the vehicle has significant mechanical issues that were not disclosed at the time of sale. The issue must be identified by an authorized third-party mechanic.

Non-Returnable Cars:

Used cars that have been involved in accidents or modified post-sale are not eligible for return under any circumstances.

Return Process:

If your vehicle meets the criteria for a return, please contact our customer support team within 7 days of delivery. We will arrange for an inspection by our certified mechanic.

Refunds:

Once a return is accepted, the full refund will be processed after the vehicle is returned in its original condition. The refund may take 7–10 business days to complete.

How to Contact Us:

For any questions or concerns regarding returns or refunds, please contact our customer service team at:

Email : automossindia@gmail.com

Phone : +91-8908991983